Manhattan Home Design, a furnishings business concentrating on mid-century modern and contemporary pieces, positions itself as a service provider of "affordable high-end." The company provides a curated collection of furniture, including renowned recreations and original designs, aiming to bring high-grade, stylish pieces to a broad target market.
Brand Viewpoint and Products
The brand's core philosophy, as highlighted by CEO Becca Polak, is to supply functional and stylish furniture that forms the means individuals live. Polak, a former business attorney who acquired Manhattan Home Design in Might 2024, brings a concentrate on customer-centric solution and high quality. The business's directory consists of prominent items like the Mario Bellini Couch and the Ducaroy Couch, usually made with premium products such as Italian leather and velvet.
Manhattan Home Design Reviews and the Sitejabber Experience
A comprehensive check out Manhattan Home Design Reviews from both the firm's site and independent evaluation platforms reveals a mixed image. The Sitejabber web site provides a particularly informing point of view, with an general score of 2.6 out of 5 celebrities, suggesting a pattern of client dissatisfaction.
Positive Comments:
Many consumers praise the visual and quality of the furniture, noting that items frequently go beyond assumptions in regards to material and workmanship.
Some testimonials from the firm's site emphasize products as "statement-making" and "exactly what I required to draw the room together."
Older testimonials from third-party websites additionally point out positive experiences with item quality and prompt delivery.
Unfavorable Responses:
A lot more recent reviews on independent websites like Sitejabber and Houzz paint a less positive image, with frequent problems concerning solution, value, and deceptive marketing.
Common complaints highlighted on Sitejabber and various other platforms include:
Poor customer care: Customers report a lack of communication and problem resolving concerns.
Deceptive methods: There are mentions of items being provided as "in stock" when they are not, along with a " trickery" strategy with furnishings top quality and sales.
Shipping and delivery concerns: Long hold-ups, unsatisfied orders, and harmed items upon arrival are regularly mentioned.
Trouble with returns and refunds: Consumers have actually reported significant difficulties in obtaining reimbursements or replacements for damaged or poor-quality items.
Manhattan Home Design Becca Polak
Becca Polak is the CEO and owner of Manhattan Home Design. Her history remains in the corporate and legal globe, and she obtained the business with the goal of boosting the on-line furnishings purchasing experience. She is likewise a contributor to Manhattan Home Design Reviews the company's blog, where she blogs about interior design fads and pointers. Her leadership is concentrated on curating ageless, top notch pieces and transforming the business's track record via a extra customer-centric method.